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rogue triolian biscuit

PostPosted: Tue Jul 08, 2008 2:12 am
by roadkill46
just got it in from musicians friend...looks like ups crushed it. here is the problem, the strings are pinched in between the yoke that is above the sound hole. should the actual round plate be rounded on top like a frisbee or should it be dished in? i'm pissed

Re: rogue triolian biscuit

PostPosted: Tue Jul 08, 2008 2:25 am
by tinsmith
Send it back man...

Re: rogue triolian biscuit

PostPosted: Tue Jul 08, 2008 2:29 am
by roadkill46
the biscuit was bent in, so i popped it out, now the question...on the cone you have the flat piece that sticks out of the sound hole, should the strings rest in the slots of that piece of wood? i would not see how they could since it does not stick out of the hole that much. i know i could send it back but if i can repair it on the spot i'll keep it, thanx for the advice.

Re: rogue triolian biscuit

PostPosted: Tue Jul 08, 2008 2:31 am
by ricochet
You need to send that sucker back. If the cone was dented in and you pop it out, it'll never be right.

Re: rogue triolian biscuit

PostPosted: Tue Jul 08, 2008 2:39 am
by roadkill46
not the cone, the cone is perfect, it was the for lack of the proper term the 'plate' that is chromed that goes around it with the 8 screws, what i need to know is do the strings go into the slots of the biscuit? or do they ride above it.

Re: rogue triolian biscuit

PostPosted: Tue Jul 08, 2008 2:42 am
by ricochet
Yes, they fit into the slots in the saddle on top of the biscuit. In case you're meaning the slots under the raised handguard in the center of the cone cover, they pass through there as well.

Re: rogue triolian biscuit

PostPosted: Tue Jul 08, 2008 2:47 am
by roadkill46
ok, the biscuit has a slant to it, would that slant go on the high or low string side? as you tighten the strings, will they compress down to the slots on the biscuit?

Re: rogue triolian biscuit

PostPosted: Tue Jul 08, 2008 2:50 am
by ricochet
The biscuit shouldn't have a slant, and the strings ought to just pop right in the notches in the saddle as they do on an acoustic guitar. You need to send that thing back, it's been trashed.

Re: rogue triolian biscuit

PostPosted: Tue Jul 08, 2008 3:28 am
by roadkill46
screw it i'm sending it back, what a bunch of BS from Musicians Friend, it looks like it was a return and they just cobbled it together. i'll get a refund and put it towards a Republic

Re: rogue triolian biscuit

PostPosted: Tue Jul 08, 2008 1:13 pm
by ricochet
That's not a bad plan.

But it may not be MF's fault. UPS is notorious for smashing things. I have some horror stories of my own. Lately I've had pretty good success with them for the most part. I think the old Samsonite gorillas work for them in employee training, though.

Re: rogue triolian biscuit

PostPosted: Tue Jul 08, 2008 1:29 pm
by Old Stella
Ya. Get the Republic.

Re: rogue triolian biscuit

PostPosted: Wed Jul 09, 2008 1:41 am
by roadkill46
i totally agree with the ups thing, they suck, especially down here, i'm the last house on the ups guys list and i think he hates me. ultimately i contacted MF with a complaint and they are sending out a new one, packaged by the supervisor himself (yeah right) at 0900 this morning when i sent the broke dick one back so that is a good thing. now if i could get my truck fixed that fast it would be great.

Re: rogue triolian biscuit

PostPosted: Wed Jul 09, 2008 4:12 am
by zhyla
UPS left my Rogue brass reso lying in the middle of an outdoor hallway outside my apartment. Sometimes they leave packages "hidden" underneath my doormat which are larger than the doormat itself. Go figure.

Re: rogue triolian biscuit

PostPosted: Wed Jul 09, 2008 5:43 am
by Old Stella
My buddy got a new dreadnaught from MF. I said, Wow, nice wood. He said,Ya it's laminated. I asked How do you know? He said thanks to UPS I got to see the insides of the first one they delivered.

Re: rogue triolian biscuit

PostPosted: Wed Jul 09, 2008 1:43 pm
by ricochet
Just one more service they provide.